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February 09, 2005
Race to The Bottom, Round Seventeen
You knew this was coming:
But at least one company is scaling back in Bangalore. On Jan. 19, Tampa-based Sykes Enterprises Inc. -- a call center operator that has been in India since 2002 -- said it would shift much of the work handled by its Indian operators to centers in Manila and Shanghai. "We moved calls to other facilities in Asia to get a higher rate of return," says Dan Hernandez, Sykes's vice-president for global strategies.
What good can come out of an economic set up where there is a shortage of consumers and a surplus of workers? Consumption at this rate will surely destroy our planet, yet our economic system encourages --needs-- more. And billions seek more remunerated work, even at pittance wages.
Posted by zeynep at February 9, 2005 02:05 PM
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Comments
It is indeed a sad state of affairs when people can't see past their short term profits.
Posted by: Mikhail Capone at February 10, 2005 01:39 AM